Frequently Asked Questions
Crisis Prevention & Intervention +
Peer Support Specialist Bundle FAQ
What is included in this bundle?
This bundle includes two online certificate programs:
• Crisis Prevention & Intervention – 4 Hours
• Peer Support Specialist – 40 Hours
Both courses are 100% online and self-paced. This bundle is designed to help individuals develop essential skills in peer support, recovery, crisis prevention, communication, de-escalation, advocacy, and professional responsibility for working in behavioral health, mental health, recovery, social services, and community-based settings.
Who should take this bundle?
This bundle is ideal for:
• Aspiring Peer Support Specialists
• Behavioral Health Staff
• Mental Health Workers
• Recovery Support Professionals
• Residential Support Staff
• Direct Care Professionals
• Social Service Workers
• Case Management Staff
• Community Support Workers
• Individuals interested in helping others through recovery and wellness
• Professionals who want to strengthen their crisis prevention and de-escalation skills
Do I need healthcare experience to enroll?
No. Prior healthcare experience is not required to enroll. These courses are designed for individuals interested in peer support, behavioral health, mental health, recovery services, and related fields, as well as experienced professionals seeking additional training.
How are the courses delivered?
Both courses are 100% online and self-paced. You can log in anytime, from anywhere, and complete the coursework at your convenience.
How long do I have to complete the courses?
Students have 90 days from the date of enrollment to complete both courses.
How long does it take to complete the bundle?
Students have 90 days to complete the bundle. The courses include:
• Crisis Prevention & Intervention: 4 hours
• Peer Support Specialist: 40 hours
Will I receive a certificate?
Yes. Upon successful completion of each course, you will receive a separate digital Certificate of Completion.
Students who successfully complete the bundle will earn:
• Crisis Prevention & Intervention Certificate of Completion
• Peer Support Specialist Certificate of Completion
How will I receive my certificates?
Certificates are emailed to the email address used during registration after all course requirements have been successfully completed.
Is the training self-paced?
Yes. There are no scheduled class times. You may start, stop, and resume your training whenever it is convenient for you during your course access period.
What topics are covered in the Peer Support Specialist course?
Topics may include:
• Advocacy
• Mentoring
• Recovery Support
• Cultural & Linguistic Competence
• Motivational Interviewing
• Vicarious Trauma and Self-Care
• Professional Responsibility
• Communication and relationship-building skills
• Supporting individuals in recovery
• Professional ethics and boundaries
What topics are covered in the Crisis Prevention & Intervention course?
Topics may include:
• Recognizing precursors to a crisis
• Identifying factors that may motivate a person in crisis
• Recognizing passive non-compliance
• Verbal de-escalation techniques
• Professional distancing
• Building rapport with individuals in crisis
• Trauma-informed care
• Communication during crisis situations
• Non-violent crisis intervention techniques
• Strategies for preventing escalation
• Maintaining personal and client safety
Can I work as a Peer Support Specialist after completing this course?
Employment and certification requirements vary by employer and state. This course provides Peer Support Specialist training and a Certificate of Completion; however, completing the course does not automatically result in state certification or licensure.
Students should verify the specific Peer Support Specialist certification and employment requirements in their state before enrolling. Additional requirements may include examinations, work or volunteer experience, supervised hours, background screening, applications, or other state-specific requirements.
Who can benefit from Crisis Prevention & Intervention training?
Crisis Prevention & Intervention training may benefit professionals who work with individuals experiencing behavioral, emotional, mental health, substance use, or crisis-related challenges. This may include peer support specialists, behavioral health staff, recovery professionals, caregivers, residential staff, social service professionals, and other direct-care workers.
Are there any live classes?
No. Both courses are fully online and self-paced.
Can I access the courses on my phone or tablet?
Yes. The training platform is mobile-friendly and can be accessed from most smartphones, tablets, laptops, and desktop computers with internet access.
What if I need additional time?
Students receive 90 days of course access. If additional time is needed, please contact Beacon Hill Career Training for information regarding available course extension options.
Is there a final exam?
Yes. Students must successfully complete all required course activities, including applicable quizzes and examinations, before Certificates of Completion are issued.
Does the Crisis Prevention & Intervention certificate expire?
Crisis Prevention & Intervention training requires annual renewal. Students should also verify renewal and continuing education requirements with their employer and applicable state certification or regulatory agency.
Can employers purchase this bundle for multiple employees?
Yes. We offer group enrollment options for employers, healthcare facilities, behavioral health organizations, recovery programs, residential facilities, community organizations, and social service agencies.
Group enrollment allows organizations to enroll multiple staff members and streamline the registration and payment process.
For group enrollment information, please contact us directly.
Beacon Hill Career Training
954-719-6767
[email protected]
Monday-Friday, 10:00 AM-6:00 PM
State Requirements
Before enrolling, students should verify the requirements for Peer Support Specialist certification or employment and Crisis Prevention & Intervention training in their state and with their prospective employer.
Requirements vary by state and employer. Depending on your location and intended position, additional education, examinations, supervised experience, work or volunteer hours, background screening, certification, licensing, or other requirements may apply.
Beacon Hill Career Training provides Certificates of Completion for successfully completed courses. A Certificate of Completion does not automatically constitute a state-issued professional license or certification or guarantee eligibility for employment in every state.
We strongly encourage students to contact their employer and applicable state certification, regulatory, or licensing agency before enrolling to determine whether the training meets their specific professional requirements.
This bundle includes two online certificate programs:
• Crisis Prevention & Intervention – 4 Hours
• Peer Support Specialist – 40 Hours
Both courses are 100% online and self-paced. This bundle is designed to help individuals develop essential skills in peer support, recovery, crisis prevention, communication, de-escalation, advocacy, and professional responsibility for working in behavioral health, mental health, recovery, social services, and community-based settings.
Who should take this bundle?
This bundle is ideal for:
• Aspiring Peer Support Specialists
• Behavioral Health Staff
• Mental Health Workers
• Recovery Support Professionals
• Residential Support Staff
• Direct Care Professionals
• Social Service Workers
• Case Management Staff
• Community Support Workers
• Individuals interested in helping others through recovery and wellness
• Professionals who want to strengthen their crisis prevention and de-escalation skills
Do I need healthcare experience to enroll?
No. Prior healthcare experience is not required to enroll. These courses are designed for individuals interested in peer support, behavioral health, mental health, recovery services, and related fields, as well as experienced professionals seeking additional training.
How are the courses delivered?
Both courses are 100% online and self-paced. You can log in anytime, from anywhere, and complete the coursework at your convenience.
How long do I have to complete the courses?
Students have 90 days from the date of enrollment to complete both courses.
How long does it take to complete the bundle?
Students have 90 days to complete the bundle. The courses include:
• Crisis Prevention & Intervention: 4 hours
• Peer Support Specialist: 40 hours
Will I receive a certificate?
Yes. Upon successful completion of each course, you will receive a separate digital Certificate of Completion.
Students who successfully complete the bundle will earn:
• Crisis Prevention & Intervention Certificate of Completion
• Peer Support Specialist Certificate of Completion
How will I receive my certificates?
Certificates are emailed to the email address used during registration after all course requirements have been successfully completed.
Is the training self-paced?
Yes. There are no scheduled class times. You may start, stop, and resume your training whenever it is convenient for you during your course access period.
What topics are covered in the Peer Support Specialist course?
Topics may include:
• Advocacy
• Mentoring
• Recovery Support
• Cultural & Linguistic Competence
• Motivational Interviewing
• Vicarious Trauma and Self-Care
• Professional Responsibility
• Communication and relationship-building skills
• Supporting individuals in recovery
• Professional ethics and boundaries
What topics are covered in the Crisis Prevention & Intervention course?
Topics may include:
• Recognizing precursors to a crisis
• Identifying factors that may motivate a person in crisis
• Recognizing passive non-compliance
• Verbal de-escalation techniques
• Professional distancing
• Building rapport with individuals in crisis
• Trauma-informed care
• Communication during crisis situations
• Non-violent crisis intervention techniques
• Strategies for preventing escalation
• Maintaining personal and client safety
Can I work as a Peer Support Specialist after completing this course?
Employment and certification requirements vary by employer and state. This course provides Peer Support Specialist training and a Certificate of Completion; however, completing the course does not automatically result in state certification or licensure.
Students should verify the specific Peer Support Specialist certification and employment requirements in their state before enrolling. Additional requirements may include examinations, work or volunteer experience, supervised hours, background screening, applications, or other state-specific requirements.
Who can benefit from Crisis Prevention & Intervention training?
Crisis Prevention & Intervention training may benefit professionals who work with individuals experiencing behavioral, emotional, mental health, substance use, or crisis-related challenges. This may include peer support specialists, behavioral health staff, recovery professionals, caregivers, residential staff, social service professionals, and other direct-care workers.
Are there any live classes?
No. Both courses are fully online and self-paced.
Can I access the courses on my phone or tablet?
Yes. The training platform is mobile-friendly and can be accessed from most smartphones, tablets, laptops, and desktop computers with internet access.
What if I need additional time?
Students receive 90 days of course access. If additional time is needed, please contact Beacon Hill Career Training for information regarding available course extension options.
Is there a final exam?
Yes. Students must successfully complete all required course activities, including applicable quizzes and examinations, before Certificates of Completion are issued.
Does the Crisis Prevention & Intervention certificate expire?
Crisis Prevention & Intervention training requires annual renewal. Students should also verify renewal and continuing education requirements with their employer and applicable state certification or regulatory agency.
Can employers purchase this bundle for multiple employees?
Yes. We offer group enrollment options for employers, healthcare facilities, behavioral health organizations, recovery programs, residential facilities, community organizations, and social service agencies.
Group enrollment allows organizations to enroll multiple staff members and streamline the registration and payment process.
For group enrollment information, please contact us directly.
Beacon Hill Career Training
954-719-6767
[email protected]
Monday-Friday, 10:00 AM-6:00 PM
State Requirements
Before enrolling, students should verify the requirements for Peer Support Specialist certification or employment and Crisis Prevention & Intervention training in their state and with their prospective employer.
Requirements vary by state and employer. Depending on your location and intended position, additional education, examinations, supervised experience, work or volunteer hours, background screening, certification, licensing, or other requirements may apply.
Beacon Hill Career Training provides Certificates of Completion for successfully completed courses. A Certificate of Completion does not automatically constitute a state-issued professional license or certification or guarantee eligibility for employment in every state.
We strongly encourage students to contact their employer and applicable state certification, regulatory, or licensing agency before enrolling to determine whether the training meets their specific professional requirements.