Frequently Asked Questions

Medication Technician &
Crisis Prevention Intervention Bundle FAQ

What is included in this bundle?
This bundle includes two online certificate programs:

• Medication Technician (Med Tech) – 6 Hours
• Crisis Prevention & Intervention – 4 Hours

Both courses are 100% online and self-paced. This bundle is designed to help healthcare and direct-care professionals develop essential medication safety, crisis prevention, communication, and de-escalation skills for working in healthcare, behavioral health, residential care, assisted living, group homes, and other care settings.

Who should take this bundle?
This bundle is ideal for:

• Medication Technicians
• Caregivers
• Direct Care Professionals
• Behavioral Health Staff
• Mental Health Workers
• Residential Support Staff
• Group Home Staff
• Assisted Living Facility Staff
• Healthcare Support Workers
• Individuals seeking medication and crisis prevention training
• Professionals who want to strengthen their medication safety, crisis prevention, and de-escalation skills

Do I need healthcare experience to enroll?
No. Prior healthcare experience is not required to enroll. These courses are designed for both beginners entering the healthcare field and experienced professionals seeking additional training.

How are the courses delivered?
Both courses are 100% online and self-paced. You can log in anytime, from anywhere, and complete the coursework at your convenience.

How long do I have to complete the courses?
Students have 90 days from the date of enrollment to complete both courses.

How long does it take to complete the bundle?
Students have 90 days to complete the bundle. The courses include :

• Medication Technician: 6 hours
• Crisis Prevention & Intervention: 4 hours

Will I receive a certificate?
Yes. Upon successful completion of each course, you will receive a separate digital Certificate of Completion.

Students who successfully complete the bundle will earn:

• Medication Technician Certificate of Completion
• Crisis Prevention & Intervention Certificate of Completion

How will I receive my certificates?
Certificates are emailed to the email address used during registration after all course requirements have been successfully completed.

Is the training self-paced?
Yes. There are no scheduled class times. You may start, stop, and resume your training whenever it is convenient for you during your course access period.

What topics are covered in the Medication Technician course?
Topics may include:

• Medication terminology and basic principles
• Medication safety
• Understanding medication labels
• Routes of medication administration
• Medication documentation and recordkeeping
• Medication errors and error prevention
• Safe medication handling and storage
• Observing and reporting medication effects
• Medication administration responsibilities
• Resident and client safety

What topics are covered in the Crisis Prevention & Intervention course?
Topics may include:

• Recognizing precursors to a crisis
• Identifying factors that may motivate a person in crisis
• Recognizing passive non-compliance
• Verbal de-escalation techniques
• Professional distancing
• Building rapport with individuals in crisis
• Trauma-informed care
• Communication during crisis situations
• Non-violent crisis intervention techniques
• Strategies for preventing escalation
• Maintaining personal and client safety

Can I work as a Medication Technician after completing this course?
Employment, certification, and licensing requirements vary by employer and state. This course provides training and a Certificate of Completion; however, students should verify the specific requirements for their desired position with their prospective employer and applicable state regulatory or licensing agency before enrolling.

Some states or employers may require additional education, supervised training, competency testing, certification, licensing, or other qualifications.

Who can benefit from Crisis Prevention & Intervention training?
Crisis Prevention & Intervention training may benefit professionals who work with individuals who may experience behavioral, emotional, mental health, or crisis-related challenges. This may include healthcare workers, behavioral health staff, caregivers, residential staff, social service professionals, and other direct-care workers.

Are there any live classes?
No. Both courses are fully online and self-paced.

Can I access the courses on my phone or tablet?
Yes. The training platform is mobile-friendly and can be accessed from most smartphones, tablets, laptops, and desktop computers with internet access.

What if I need additional time?
Students receive 90 days of course access. If additional time is needed, please contact Beacon Hill Career Training for information regarding available course extension options.

Is there a final exam?
Yes. Students must successfully complete all required course activities, including applicable quizzes and examinations, before Certificates of Completion are issued.

Do the Medication Technician and Crisis Prevention & Intervention certificates expire?
Medication Technician and Crisis Prevention & Intervention training require annual renewal. Students should also verify renewal requirements with their employer and applicable state regulatory agency, as requirements may vary by state and workplace.

Can employers purchase this bundle for multiple employees?
Yes. We offer group enrollment options for employers, healthcare facilities, behavioral health organizations, assisted living facilities, group homes, residential programs, and social service agencies.

Group enrollment allows organizations to enroll multiple staff members and streamline the registration and payment process.

For group enrollment information, please contact us directly.

Beacon Hill Career Training
954-719-6767
[email protected]
Monday-Friday, 10:00 AM-6:00 PM

State Requirements
Before enrolling, students should verify the requirements for Medication Technician employment and Crisis Prevention & Intervention training in their state and with their employer.

Requirements vary by state and employer. Depending on your location and intended position, additional training, examinations, competency evaluations, supervised experience, certification, licensing, or other requirements may apply.

Beacon Hill Career Training provides Certificates of Completion for successfully completed courses. A Certificate of Completion does not automatically constitute a state-issued professional license or guarantee eligibility for employment in every state.

We strongly encourage students to contact their employer and applicable state regulatory or licensing agency before enrolling to determine whether the training meets their specific employment or professional requirements.